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Frequently Asked Question

BRAKE ROTORS: WHEN SHOULD I REPLACE OR MACHINE/TURN?

You hit the brakes and feel vibrations or grinding. Huh, that's new. Plus, it's taking longer to come to a complete stop. These are common signs of bad rotors. So you take a look at your brakes and find that, indeed, your rotors are warping (causing shaking), too thin and are scorching your brakes or have ground out and looked like they have been chewed up. You're all about using quality parts, but you're also wondering if you could resurface your rotors and make them stretch a few more thousand miles. Before you make your decision, here's what you need to know about when to replace brake rotors and when to resurface them.

WHAT ARE THE PROS AND CONS, ACCORDING TO THE PROS?

The lowdown on resurfacing brake rotors, also known as cutting, machining, or turning rotors, drivers can usually make out better replacing their rotors over cutting them for a couple of reasons. Warranty and Performance

1. IMPROVED TECHNOLOGY
Back in the day, resurfacing rotors just made sense, because rotors were expensive. But the technology has changed dramatically. Manufacturers have separated the rotor from the hub and are using lighter, less expensive materials. Today rotors cost significantly less than they used to accounting for inflation.

2. LOWER COST
You might think that shaving some metal off the rotor has to be cheaper than the rotor replacement cost. The labor costs for turning the rotor can however exceed the price of a new rotor. You also run the risk of the shop cutting a warped rotor to the manufacturer's minimum specs without eliminating the lateral runout (warp) that's causing those vibrations. When a rotor is machined, there is no warranty available. So if the cut, turn or machining damages or does not eliminate the warp of the rotor or damaged areas from grinding, you'll have to replace the rotor anyway and still be out the labor costs and have additional cost of the labor to replace the rotor and the cost of the new rotor.

3. SAFETY
When you resurface rotors, they're cut using the minimum specifications provided by the manufacturer, rotors at minimum specs are more likely to overheat, cause brake fade (feels like you have to press harder to stop than you did before), and cause delays in braking during an emergency situation. Resurfaced rotors are also thinner and most commonly warp more quickly and easier than before, causing them to lose brake efficiency.

When you replace rotors, however, they operate at maximum specifications for maximum performance.

Machined or turned rotors void manufacturer warranties and do not carry a warranty such as new rotors do.

4. MANUFACTURERS' RECOMMENDATIONS
Drivers of European makes like Volkswagen, BMW, Audi, and Porsche should know that manufacturers don't provide minimum specs for cutting their rotors because they do not offer this service as the service would degrade the safety of the vehicle. They recommend replacement every time. Many shops will also advise against resurfacing captive rotors on vehicles like a Chevy Colorado because labor costs can exceed the value of the part.

That may sound like a lot of cons and not a lot of pros. So when is it a good idea to resurface rotors?

Some people might want to machine rotors on vehicles with uneven wear patterns, for example, when one rotor needs to be replaced but the other rotors show minimal wear. In most cases, however, it's best to replace rotors in pairs to ensure even braking that doesn't pull to one side. Machining can also remove unsightly surface rust and restore rotors that are otherwise in good condition.

HOW OFTEN SHOULD I CHANGE MY BRAKES AND ROTORS?

Brake pads usually need replacing every 10,000 to 20,000 miles, and rotors can last up to 70,000 miles. However, it's crucial to check your brakes at least once a year and always follow the recommendations in your owner's manual. Regular inspections help ensure everything is in good working order and can prevent unexpected issues on the road.

After sale support

My goods arrived damaged, what should I do?

We are sorry to hear your goods have not been received in the condition you would expect. In the unlikely event of receiving damaged goods please contact us and make us aware. All of our goods are checked and wrapped carefully before they are sent out, however we know accidents do happen and it’s possible something could happen during transit. We may ask you to take photographs, so the best thing to do would be to email us with these and details of your order, including the order number. Once you have sent this across, you are welcome to phone us and we can arrange collecting the item and sending you a replacement as quick as possible.

There is an item missing from my order.

If you are missing an item that you were expecting to come with the rest of your order, you’re more than welcome to call us and we can investigate this for you. It may be a case that the items were sent individually, however we will look into this straight away and advise you. If an item is missing, it’s also possible it could be out of stock. In this instance, we would have tried to contact you to make you aware. You could also check your emails incase you missed our call and we have emailed you to inform you. We will aim to get this resolved as quickly as possible.

How do I return an order?

You may return your order to us at our company address (see right) within 14 Working Days. Please ensure the item/s are returned in the same packaging, if it came in a branded box or sealed bag etc. and it is wrapped securely to ensure it arrives back safely our end. Once we have received your item and checked it’s in a sellable condition, we will issue a full refund of the product value back to your account.

My order hasn‘t arrived, please help?

Please check your order confirmation to ensure you are expecting the item before contacting us. It’s alway worth remembering, that if you placed the order past 3pm it will take an extra working day. Please also ensure you keep your phone handy as it’s possible a courier may be in touch to ask for more detailed directions. You’re more than welcome to call us and we can investigate if there is a reason for the delay. See our contact details (right) for phone number and opening hours.

Product help

I am new to DIY and not sure which tool I need?

If you need more information about the tools you are looking at, we have created a product information page with a description of many of our tools. Take a look here. If you can’t find the tool you require, you’re more than welcome to send us a message direct from this page and we will get back to you as quickly as possible.

How do I know if the product is right for the job?

We have lots of knowledge in the industry and have used many of the tools ourselves, but our range is so vast we can’t be experts on every tool! (As much as we would like to be!) We do collect product reviews, and chances are a like-minded tradesman and customers has purchased the item before. So, it may be helpful to you, to have a quick read through & see what they’ve said. We love getting reviews back, as many of our users offer some really useful tips. When do you place your order, make sure you leave us an honest review too!

What warranty do I get with my order?

All our electrical items come with 1 year warranty. Many of our manufacturers offer an extended warranty if you register your purchase on their website. For more information on warranties click here.

Do you sell Gift Cards?

We are about to launch our own E-Gift Cards – so will update you once this is live on the website. They are a great idea for birthdays, anniversaries and Christmas. Once up and running you’ll be able to choose the value and send direct to the recipient of your choice. You can choose a design, a personal message and we will issue a unique code which can be entered at check-out and redeemed against the value of their order. E-Gift Cards can be redeemed against all items. If they do not spend the total value, we will keep the remaining balance in their account for them to use on another occasion. Please note that E-Gift Cards will expire after 1 year of issue.

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